The Boardroom With...
Security Technologies Group
SecuritySolutionsWatch.com: Thank you for joining us today, Joe. Please give us an overview of your
background and your role at Accenture.
Joseph E. Krull: Thank you for your interest in Accenture and what we
are doing to help our clients understand the highly complex issues related
to security. I am a Senior Manager in Accenture's Security Technologies
group, part of our broader Systems Integration and Technology organization.
I joined Accenture about two years ago and have more than 30 years of
security experience with Fortune 100/Global 1000 companies and the U.S.
intelligence community. My current focus is advising clients regarding
risk management, new security technologies and creating high performing
security management organizations.
SecuritySolutionsWatch.com: We understand that you’ll be speaking at
the upcoming ASIS 2007 Seminar and that your subject will be “Countering
Identity Fraud: Building a World Class Enterprise Program.” Please
give our audience an overview of the key points you’ll be discussing.
Joseph E. Krull: Identity theft and fraud remains rampant in the United
States and has become an international phenomenon. We're seeing consumer
outrage when organizations allow personal data to be compromised. Some
recent studies have shown that certain groups of consumers are now reluctant
to engage in on-line commerce or banking due to identity theft concerns.
This could have a significant impact on the market if left unchecked.
My presentation exposes the various types of identity fraud, explodes
some myths, presents case studies, and provides some recommended best
practices for organizations that want to have "world class"
personal information security.
SecuritySolutionsWatch.com: One will read on Accenture.com that, “Identity
theft affects millions of people. Indeed, the cost of identity theft globally
is expected to reach some US$2 trillion by 2005. Biometric security measures,
or the use of human biological characteristics to confirm or establish
identity, promise to help reduce these numbers.” As a global management
consulting, technology services, and outsourcing company, please outline
for us the solutions that Accenture provides to clients in this area.
Joseph E. Krull: We have extensive expertise within our Security Technologies
group with regard to biometrics. We have experience working with biometric
technologies both in the Government and private sectors. We have learned
that the application of biometrics in broader security solutions is still
immature despite its great promise; therefore, we help our clients fully
consider the strengths and limitations of various biometrics solutions
and make clear comparisons with other possible options. We work closely
with Accenture Technology Labs to look at new ways to develop and apply
biometric solutions to particularly challenging problems. One place that
biometrics made sense was in Spain. Accenture helped the Spanish Ministry
of Labor and Social Security deploy biometrically-enabled smart cards
to Spanish citizens as part of a broader modernization effort. In this
case, using fingerprints to verify identity was the optimum solution,
which may ultimately serve more than 40 million Spanish citizens.
SecuritySolutionsWatch.com: Can you share some examples of identity management
projects Accenture has done in the Government sector?
Joseph E. Krull: Accenture is participating in a number of Government
sponsored initiatives related to travel security. One particularly interesting
project is the miSense and miSenseplus registered traveler pilot programs
at London's Heathrow airport, which stated in October 2006. During the
sixteen week trial, more than 3,000 travelers participated in what is
widely regarded as one of the largest and most comprehensive trials of
biometrically-enabled access control ever to be conducted in an operational
transport environment. Passengers who participated not only accepted the
need for biometric technology -- in this case, fingerprint, facial and
iris scans -- but believed that it could significantly improve their journey
through the airport. The quantitative and qualitative research found that
passengers thought that the miSense biometric technology was easy to use
and reduced waiting times at security screening and passport control.
Here in the United States, we have been working with the Department of
Homeland Security since 2004 as the project leader for the US VISIT Program
to support visa and immigration compliance. You may have seen the US VISIT
self service kiosks at airports around the country, which helps travelers
simplify and expedite their travel to and from the USA by positively identifying
themselves using biometrics.
These pilot programs are proving to governments that improved border security
can be achieved.
SecuritySolutionsWatch.com: What about the enterprise verticals such
as the financial, healthcare or technology sectors – are there some
projects or success stories you’d like to mention?
Joseph E. Krull: Our Security Technologies group successfully delivered
more than 300 separate projects last year and we are active in all of
the verticals you've mentioned. We are particularly strong in the Identity
and Access Management space and have successfully rolled out enterprise
wide single-sign-on and full blown complex identity management projects.
Organizations of all sizes have learned that managing multitudes of separate
passwords for users is a costly exercise and makes compliance with government
and industry mandates such as the Health Insurance Portability and Accountability
Act (HIPAA), the Payment Card Industry Data Security Standard and Sarbanes
Oxley difficult, if not impossible. Accenture is a leader in identity
and access management solution delivery and we have strategic alliances
with major product vendors. We have a number of detailed client success
stories on our Web site: http://www.accenture.com/Global/Services.
SecuritySolutionsWatch.com: What resources such as case studies, webinars
and education services are available for end-users on http://www.accenture.com/Global/Services.
Joseph E. Krull: There is a wealth of research and insight on our
Accenture Security Services Web site, including recent security survey
findings, articles, video and podcasts that delve deeper into complex
security issues and help make sense of it all.
SecuritySolutionsWatch.com: Thanks again for joining us today. Are
there any other subjects you'd like to discuss?
Joseph E. Krull: Thank you again for your interest in Accenture
and my upcoming presentation at the ASIS International Annual Seminar.
We look forward to seeing you in Las Vegas.