In The Boardroom With...
Mr. Bill Bozeman, CPP, CHS
SecurityStockWatch.com: What, Who & Why TEC?
SecurityStockWatch.com recently sat down with Bill Bozeman, PSA Security Network’s President and CEO, to discuss some common misconceptions about their signature event PSA-TEC.
SecurityStockWatch.com: What does the TEC in PSA-TEC stand for?
Bill Bozeman: TEC stands for Training, Exhibits and Conference. PSA-TEC has all of the education you need for your entire company, all in one place. It is where you can get physical security certifications, learn from the leading minds in the industry, and explore ideas from your peers. In addition we have an exciting, full day of product and service offerings on May 8th from the security industry's top manufacturers. Explore state-of-the-art technologies and cutting-edge business solutions, preparing your company for success. We also offer the industry's best networking opportunities where you can engage with your peers and technology leaders in a fast-paced, energetic environment.
SecurityStockWatch.com: Who should attend PSA-TEC?
Bill Bozeman: PSA-TEC is an event open to the whole security industry. You DO NOT need to in the PSA family to take advantage of this event. TEC offers training for everyone from techs to execs! Whether you come for just the exhibit day or stay for the entire 5 days of training and networking, PSA-TEC is a can’t miss for anybody in our industry.
SecurityStockWatch.com: Why should somebody attend TEC?
Bill Bozeman: The value is obvious. The standard cost of PSA-TEC is $549 and includes five full days of education to choose from, that’s over 400 hours, and most courses are included at no additional cost. In addition you get entrance to the May 8th exhibit hall and all evening networking events. These events range from a bowling tournament and night at a comedy improve theatre, to our signature event, Jam Session, where those in our industry gather to show us their musical talent. In addition to all of that, you will also get a full breakfast and lunch every day in addition to snack breaks every day. Where else can you get all of that for this low of a price?
We constantly strive to make this annual event fresh and new every year. In that we’ve added new courses to each track that will prove to be educational, timely and informative. Join us May 6-10 in beautiful Westminster, Colorado and experience PSA-TEC for yourself!
Visit www.psaTEC.com for additional information and to Register Today!
- Premier Profile with Terry Rivet
Bill Bozeman recently sat down with Terry Rivet, Owner of Securitronics
to gain some knowledge about his company as well as what they can offer
Bill Bozeman: Please tell us a little about Securitronics; how long has
the company been in existence and how long have you been president?
Terry Rivet: Securitronics was created in 1972 in Syracuse New York by Will
Roy who introduced the company to PSA in the early 70s. We may not have
been one of the original founding members, but we were a very early adopter
of PSA. My business partner Jeff and I bought the company from Will when
he retired about 18 years ago and about 14 months ago I purchased the business
from Jeff, who is also retired.
Bill Bozeman: Securitronics is over 40 years old. To what do you attribute
the success and maturity of the company?
Terry Rivet: We attribute our success to our people. We have a very low
turnover rate. We also build relationships with our customers; some have
been with us for 20, 30 or more years. We have long, established relationships.
People rely on us, they know that if we can do the work we're going to and
if we can't we'll point them in the right direction.
Bill Bozeman: How does PSA benefit you as a problem solver in the security
Terry Rivet: The best thing they do for us is give us access to more than
just one solution as a product line. We've been able to sit down and decide
for customers that just because we have access to a specific brand of camera,
it doesn't necessarily mean that that's the camera that we should be providing.
PSA provides us with the relationships and training that we need to make
sure our customers are taken care of as they grow and expand.
Bill Bozeman: What one thing would you like to tell a potential client
Terry Rivet: The one most important thing is that you will enjoy working
with our people. They understand and take pride in the fact that we're going
to take care of the security industry in that facility and they are proud
Bill Bozeman: If you are interested in more information about Securitronics
please visit their website at: www.Securitronics.com.
Pro-Tec - Premier Profile with Tom Hagen and Tim Ferrian
Recently Bill Bozeman sat down with Tom Hagen and Tim Ferrian from Pro-Tec.
Below you'll find their discussion about their company, the verticals
they cover as well as the future of Pro-TEC.
Bill Bozeman: Please tell us about Pro-Tec Design.
Tom Hagen: Pro-Tec has been in business since 1982, we have 34
employees. Most of our business is done in Minnesota and surrounding states.
A number of our accounts are national in scope. Through our partnership
and affiliations with other PSA network members we have been able to provide
them with instillation and service nationally. We offer a real advantage
to them in comparison to working with a "national" distributor.
Bill Bozeman: Other than distribution and hospitality, are there other
verticals where Pro-Tec is comfortable?
Tim Ferrian: We do quite a bit of work with healthcare, state,
local and city government and also education, those tend to be our biggest
markets. That's actually changed over the years, as it's progressed we've
learned that each of these markets deserves a different level of expertise
rather than have a generalist that tries to know a little bit about everything.
We've organized the sales force so that there are specific vertical market
specialists that can get down into those specific needs for those particular
Bill Bozeman: Tim, you are the Director of Sales and Marketing for Pro-Tec
Tim Ferrian: That's correct, in total there's 8 of us that work
with customers on the selling side.
Bill Bozeman: Pro-Tec uses other PSA members for regional and national
projects. Do you do this on a regular basis?
Tom Hagen: In years gone by we've really stayed away from that
because we didn't know how to deliver and the last thing we wanted to
do was engage with a prospect or a client that we weren't confident we
could really meet their expectations. We got involved with PSA about 5
years ago, and one of the tremendous benefits is that we found other companies
that operate and share values and a mission and a vision that's very similar
to ours. There's nothing better than working with a rural run systems
integrator and services company because when they are locally owned they're
committed, they can't afford to make a mistake and have to do what it
takes to do it right.
Bill Bozeman: Tell us about Pro'Tec's mission, vision and values, and
how do they impact your day-to-day activities?
Tim Ferrian: For me specifically as the director of Sales and Marketing
we're looking to add to our group all of the time. I tend to look for
people that are on the leading edge of technology, it tends to be a little
bit of a younger crowd because I've noticed that the landscape of our
end users customers is also changing with the introduction of IT technology
and how the decisions are being changed from what use to be the security
directors making these decisions to more of the IT group. We're finding
that we're having more success when the sales group is a little bit younger
and is communicating to those younger IT people. The best thing about
Pro-Tec stems from our mission, vision and values. Especially our values,
which are really just great rules or characteristics that I think everybody
should live by, be it your work life or personal life. We talk about those
things openly during the recruiting process and let them know that because
of those values this is really a place where good people are allowed and
encouraged to do good things and build a career, a career that could be
20 and 30 years long.
Bill Bozeman: What is one thing you'd like to say about Pro-Tec design?
Tom Hagen: My message would be this, "A good system architecture
provides a roadmap for the portion of the road yet to be built."
We think that is really important. We think that anything we design or
propose for a customer should have a long view in mind. Anything that
we do that adds on to an existing system, we should do it in a way that
would maximize the investment they've already made and be a stepping stone
towards the end result that they want to get to.
Bill Bozeman: If you are interested in more information about Pro-Tec
Design's website, please visit: www.Pro-TecDesign.com
PSA Security Network's
Business Solutions, a suite of value-added products,
services and programs, help security professionals be more competitive
in the marketplace. All of PSA's trusted providers of Business Solutions
will be at
, exhibiting on Wednesday, May 8th, 2013. PSA Security
Network's President and CEO,
Bill Bozeman, discusses our Business Solutions
individually. This month we'll be focusing on
Security America Risk Retention Group.
SecurityStockWatch.com: What is Security America's main focus?
Bill Bozeman: Security America's main focus is protecting security
integrators from harm brought on by on the job mistakes, which could lead
to lawsuits and possible devastation to you and your company. Security
America is licensed in all fifty states and offers general liability,
including errors and omissions insurance. Each plan is built to suit your
company's specific needs. In the chance that you find yourself in the
midst of a lawsuit with a customer, an alarm monitoring company, or a
contractor completing your install, Security America protects the assets
you've worked hard to obtain.
SecurityStockWatch.com: What types of services are included with Security
Bill Bozeman: Security America offers Commercial General Liability
coverage tailored to accommodate the needs of the Electronic Life Safety,
Security and Systems Industry through the Security America Risk Retention
Group (RRG) program.
SecurityStockWatch.com: Why do I need General Liability coverage?
Bill Bozeman: In many states, this type of coverage is required
to legally meet licensing requirements. Even when it's not a state requirement,
it's a good idea. Security America is unique in that they fully understand
the business and can ensure the appropriate protection. Integrators who
are insured by companies who do not come from the security industry have
experienced oversights or gaps in coverage.
SecurityStockWatch.com: How can Security America help companies better
Bill Bozeman: Being found at fault for an installation mistake
could cripple your company, your bottom line and your reputation as a
whole. The risk retention professionals at Security America alleviate
the worry that comes with the threat of lawsuit, allowing you to bring
the focus back to your business. They are also willing to work with your
local agents so you can maintain your long lasting relationship with your
current broker. Each individual application is reviewed for the best possible
pricing, so it is beneficial to at least allow Security America the opportunity
to put together a quote for you.
SecurityStockWatch.com: Where do I go to find more information or to
start using Business Solutions?
Bill Bozeman: Contact PSA, and we can help you get started. Visit
call 303-450-3461, or email
PSA Security Network's Business
Solutions is a suite of value-added products, services and programs
that help security professionals be more competitive in the marketplace.
Each month, PSA President and CEO Bill
Bozeman discusses a Business Solution in detail. This month we'll
be focusing on Security
Q: What is Security Dealer Marketing's main focus?
Bill Bozeman: Security Dealer Marketing (SDM) focuses on creating
brand awareness for and educating dealers and manufacturers on how marketing
tools work, from collateral production to strategy deployment, to generate
more recurring monthly revenue. They focus on generating results and creating
services that work specifically for the security community.
Q: What types of managed services are included with Security Dealer
Bill Bozeman: They can help with any marketing questions or needs,
from traditional design/print services to targeted online campaigns to
comprehensive marketing strategy overhaul or development. Security Dealer
Marketing works with many types of semi-custom website development packages,
including Search Engine Optimization (SEO), Pay-Per-Click (PPC) and Google
Analytics services. They also offer marketing support for point of sale
materials, logo design or redesign, email marketing, social media campaigns
and press releases.
Q: How can Security Dealer Marketing help companies better their
Bill Bozeman: Security Dealer Marketing can handle the logistics
and details of your marketing programs, allowing you to focus on other
areas of your business. With years of expertise in security marketing,
they eliminate the guess work. SDM has spent the last 15 years working
with numerous large domestic brands, and they will that experience and
use it to guide your company to get greater return on investment. They
work with a number of PSA integrators and partners and we've been pleased
with the partnership, service and results.
Q: Where do I go to find more information or to start using Business
Bill Bozeman: To learn more about
Security Dealer Marketing
or any of the PSA Business Solutions programs, schedule a webinar demonstration,
or get signed up, simply visit
www.buyPSA.com/Solutions, call 303-450-3461,
Additionally, all of PSA's trusted
providers of Business Solutions will be at
PSA-TEC 2013, exhibiting on
Wednesday, May 8, 2013. For the most up-to-date information on this event,
PSA Security Network's Business Solutions
is a suite of value-added products, services and programs that help security
professionals be more competitive in the marketplace. In the coming months,
PSA President and CEO Bill Bozeman will
discuss a Business Solution in detail. By sharing these offerings Security
Integrators, Manufacturers and even End-Users can learn ways to make their
businesses more competitive. This month the focus falls on
Q: What is Integrator Support's main focus?
Bill Bozeman: Integrator support's main focus is providing its
clients with the latest security solutions at competitive prices, supported
by highly-trained systems integrators and operators. With the latest security
technology, Professional Security Management Solutions reduce costs and
more effectively protect people and property from harm. Integrator Support
comprises security experts that are qualified to handle security-related
incidents, reporting and system management, which allows clients to focus
on their core business.
For security systems integrators, the advantages of becoming an Integrator
Support Dealer include: continuous contact with customers for a strong,
service-based relationship; the ability to differentiate from the competition
by offering new, cutting-edge services; a complete dealer program for
promoting the solutions, training staff and packaging equipment; and finally,
the associated recurring monthly revenue.
Q: What types of managed services are included with Integrator Support?
Bill Bozeman: Integrator Support's Professional Security Management
Solutions include: Professional Video Monitoring (by which alarms are
managed in real time and the premises are monitored through surveillance
video, making early detection and quick response a reality), and Cloud
Access Control, as well as Mobile Video Monitoring, (which offer an online
portal for system management, reporting and monitoring and virtualizes
resources, location and connectivity, saving customers valuable time and
Q: How can Integrator Support help companies better their business?
Bill Bozeman: With PSA partner, Integrator Support LLC, programs
and services you can build a company that increases in value and becomes
a desirable acquisition target. PSA Education offers a variety of training
programs on RMR generation as well as on the services and technologies
that drives it. Integrator Support LLC delivers fast, portable, mobile,
user friendly, effective, and easily managed solutions in a format that
provides important data, quickly.
Q: Where do I go to find more information or to start using Business Solutions?
Bill Bozeman: To learn more about Integrator Support or any of
the PSA Business Solutions programs, schedule a webinar demonstration,
or to get signed up, simply visit www.buyPSA.com/Solutions,
call 303-450-3461, or email Solutions@PSASecurity.com. Additionally, all
of PSA's trusted providers of Business Solutions will be at
exhibiting on Wednesday, May 16th. For the most up-to-date information
on this event, visit www.psaTEC.com.
PSA Security Networks Business Solutions
is a suite of value-added products, services and programs that help
security professionals be more competitive in the marketplace. In the
PSA President and CEO Bill Bozeman
will discuss a Business Solution in detail. By sharing these offerings
Security Integrators, Manufacturers and even End-Users can learn ways
to make their businesses more competitive. This month well be focusing
on Project Financing with Susquehanna Bank.
Q: Why should security professionals use Susquehanna Bank for project
Bill Bozeman: Successful security integrators are looking for
ways to increase repeat sales, foster ongoing relationships, and offer
their customers a way to finance larger projects without breaking the
bank. Project financing addresses all of these problems and will finance
projects that other banks wont at a rate that works for security
integrators. PSA works closely with Susquehanna to help them understand
the industrys needs. Project Financing provides a financing solution
that funds both hard and soft costs, helps PSA integrators close more,
larger projects while maintain an ongoing conversation with customers,
and helps protect margins and profitability.
Q: What are the key benefits to integrators and end-users?
Bill Bozeman: For integrators, the value of the funding is in
competitive rates, bundle service options, quick and easy credit approval
and documentation, customer protection from competition, and same day
and Pre-funding. For end-users, competitive rates, quick and easy credit
approvals and documentation, early payoff options and no upfront cash
outlay arrangements are just some of the benefits.
Q: Where do I go to find more information or to start using Business
Bill Bozeman: To learn more about Project Financing or any of
the PSA Business Solutions programs, schedule a webinar demonstration,
or to get signed up, simply visit www.buyPSA.com/Solutions
, call 303-450-3461, or email Solutions@PSASecurity.com.
Additionally, all of PSA's trusted providers of Business Solutions will
be at PSA-TEC 2013
, exhibiting on Wednesday, May 16th, 2013. For the most up-to-date information on this event,
Updated July 2012
PSA Security Network announced the date and location of its 2013 industry
leading education and networking event, PSA-TEC. PSA-TEC offers physical
security professionals the opportunity to earn or maintain industry credentials,
as well as build their knowledge and professional network in business
optimization and acumen, the latest technologies, managed services, leadership
development, and much more. PSA-TEC 2013 will be held from May 6 -10,
2013, with the exhibit hall open on Wednesday, May 8, at the Westin Westminster
in Westminster, Colorado. Early bird registration is set to begin on February
18, 2013 and end on April 19, 2013. “PSA-TEC is truly one-of-a-kind and
is open to all security professionals, from the integrator to the end-user.
The 2012 event exceeded the expectations of PSA-TEC attendees and event
sponsors, and we fully expect PSA-TEC 2013 to continue the tradition of
constant improvement,” stated Bill Bozeman, President and CEO of PSA Security
Network. “We are proud to be able to bring together elite professionals
and visionaries from the security industry to learn about the latest specialized
technologies, industry developments, and business management techniques.
There is something of value here for personnel at any level of the organization.
For more information: http://www.buypsa.com/Education/PSA-TEC
Guest Blog- PSA Business Solutions
PSA Security Network recently announced
PSA Business Solutions,
a suite of value-added products, services and programs to help
security professionals be more competitive in the marketplace. All of
PSA's trusted providers of Business Solutions will be at
on Wednesday, May 16th. PSA Security Network's Marketing Coordinator,
Krista Ferndelli , answered the top questions about Business Solutions.
Q: What are PSA Business Solutions?
A: Business Solutions are programs
that security professionals can implement for themselves or for their
companies and staff to save money on operating costs, increase efficiencies,
or just make day-to-day life a little easier. All of the programs are
easily implemented and have expert contacts to help through the process
Q: Why did PSA Security Network create the Business Solutions program?
A: Because PSA wants to be a partner in the security
industry. We provide tools, resources, and information that help our owners
and customers with all areas of their lives and business. We are a true
cooperative, and in the spirit of helping people, we continue to seek
new ways to add value. We're not just a distributor of equipment, although
we continue to do that, and do it well.
Q: What types of resources are available through Business Solutions?
A: Business Solutions offers resources
for everything; including discounted business supplies and equipment;
business management, proposal and estimation software; equipment financing
tools; website search and database applications; legal assistance programs
and tools; remote guarding and remotely managed access control; market
research and consultancy; and staff recruitment, hiring and compensation
Q: What's in it for me?
A: Cost savings on day-to-day expenses, enhanced personal and team performance,
increased cash flow, optimized business processes, and more-and bigger-projects,
to name just a few.
Q: What will Business Solutions cost me?
A: Each solution offers different terms and is customized for your business
Q: Do I have to take advantage of ALL offerings to take advantage
of ANY of them?
A: No-each Business Solution is built as a stand-alone
offering. However, you could take advantage of more than one, or the entire
suite if you wish, and several of these services work very nicely together
depending on your business objectives and needs.
Q: Where do I go to find more information or to start using Business
call 303-450-3461, or email mailto:Solutions@PSASecurity.com.
PSA Security Network
is proud to announce the recent launch of a new service for owners and
customers, the PSA
Leadership Institute. Bill Bozeman, President and CEO, PSA Security
Network, answered the top questions about this program offering:
SecurityStockWatch.com: What is PSA Leadership Institute?
Bill Bozeman: PSA Leadership Institute is a resource;
a collection of videos, webinars, books, articles, and activities designed
to improve leadership skills. Consider it a leadership toolbox. All offerings
are pre-screened for quality and packaged to guide users in the quest
to become a better leader, to enhance professional, team and company performance
and positively impact personal relationships.
SecurityStockWatch.com: Why did PSA Security Network create
Bill Bozeman: PSA understands that good leadership skills
are essential at every level of every organization. We are all experiencing
increased pressure to deliver results with diminishing resources. We also
understand that there are challenges for the busy security professional,
such as determining where to begin, what materials are the best, how to
stay on track, and how to find the time to pursue better leadership skills.
Since PSA truly wants to be a partner in the security industry-to offer
resources our industry needs, in a format that is easy to use-offering
leadership resources is a natural fit. The materials we share are high-quality,
are applicable to everyone, and we package them in digestible segments
for the security professional to work into their busy day-to-day schedule.
SecurityStockWatch.com: What types of content can be accessed
through PSA Leadership Institute?
Bill Bozeman: Just one example of the programming offered
is the "Becoming
a Person of Influence" webinar series. This is a 3 session package-each
webinar is about 30 minutes -and it includes a free copy of John C. Maxwell's
book, "The 21 Irrefutable Laws Of Leadership" and free downloadable
access to the Becoming a Person of Influence Workbook, the resource used
in the webinar series. The first two sessions are already recorded and
ready for viewing. The third
session will happen on January 18th, so anyone who wishes to catch
up on the sessions prior to the final installment can visit the site at
their convenience to do so. This webinar series is completely open to
all security professionals at no cost.
Opting in to receive consistent PSA Leadership Institute information
is also completely free.
SecurityStockWatch.com: How can I opt-in?
Bill Bozeman: Visit buyPSA.com
and click the opt-in
button to sign up today, to ensure receipt of the latest resources, tips
and information, as well as invitations to programs and educational opportunities.
Updated November 14, 2011
PSA Security Network® (PSA), announces the appointment of Krista
Ferndelli as Marketing Coordinator. Ms. Ferndelli will be responsible
for adding value to PSA Security Network's owners through PSA's Business
Solutions programs, and increasing PSA's brand awareness through a variety
of marketing channels.
"I am thrilled about joining PSA," says Ferndelli. "PSA's
Business Solutions will help make PSA owners and customers more competitive
in their respective markets, and I am excited to be a part of the implementation."
Ferndelli brings 10 years of marketing experience to her new position.
Prior to joining PSA, she was the North American Director of Marketing
and Sales Support for Travelex, a global provider of foreign currency
exchange. She was also previously the Chief Marketing Officer for Denver
Community Credit Union, responsible for the marketing, business development,
education and community outreach initiatives for the credit union. For
more information, please click here.
Please also see the PSA archive for Press Releases here.
Updated October 4, 2011
PSA Security Network® (PSA), the worlds largest electronic
security cooperative representing security system integrators, to promote
training and credentialing for the electronic safety and security systems
industry has partnered with BICSI, the association supporting the information
technology systems (ITS) industry with information, education and knowledge
Electronic safety and security technology is rapidly evolving and has
integrated beyond the network grid. Fast-paced change, coupled with the
need for industry professionals who have the educational knowledge about
the entire industry, has led to the partnership between BICSI and PSA.
BICSIs premier security credential, the Electronic Safety and Security
(ESS) Designer, is of particular importance in assisting with providing
security, protection and life safety-based systems. ESS Designers are
at the forefront of IP Convergence, IP Video Surveillance, Access Control
and Intrusion Detection Systems.
This partnership is an essential step toward increasing the visibility
and knowledge of both organizations education, training and credentialing
in the field of electronic safety and security, said BICSI president
Brian Hansen, RCDD, NTS, CSI. BICSI is eager to work closely with
PSA in the coming months to accomplish that goal.
We are delighted to have a partnership with BICSI, stated
PSAs president and CEO, Bill Bozeman, CPP, CHS. Our integrators
are focusing more and more on network-based technology, and the educational
advantages BICSI has to offer in this space are second to none. We look
forward to working with BICSI to accelerate our security integrators
capabilities and success in network-driven technology deployments. For
more information, please click here.
Please also see the PSA archive for Press Releases here.
Updated August 2011
It is extremely important for integrators to know those entities who
specify projects in their market area. In addition to maintaining awareness
of both existing and forthcoming projects, an integrator can establish
his organization as a valuable resource to the specifier. The integrator
can provide not only advice on design approaches and areas for cost savings,
but also valuable feedback on product capability, field experience, and
manufacturer support. As the integrator becomes established as a trusted
resource to the specifier, opportunities for enhanced project visibility
and participation are possible.
I'm happy to report that there is now a great resource for integrators,
suppliers, and end users to identify Specifiers in a geographic area or
. Through a complete database, integrators are able to gain enhanced knowledge
for each project. Specifiers will assess the project facility; determine
what products are needed, and give advice on design approaches, all while
finding areas of cost savings.
PSA has partnered with SecuritySpecifiers.com
because we believe in the value that it provides to our industry. In addition
we've negotiated some bonus features if you go through PSA to obtain your
subscription to SecuritySpecifiers.com
PSA Integrators receive special PSA pricing on Full Access searches in
addition to having a priority in the construction of integrator-specific
web pages on the SecuritySpecifiers.com
website. Through PSA management, integrators have a significant voice
in the direction and services that SecuritySpecifiers.com
offers, and because of our strong involvement with SecuritySpecifiers.com
, industry specifiers will increasingly realize the level of professionalism
and knowledge fostered by PSA in its integrator members. Get
I'm pleased to announce PSA Business Solutions
(formerly known as Value Added Services) offers a variety of opportunities
to enhance your business success.
Included in PSA's Business Solutions
are: Project Financing from Susquehanna Bank, WeSuite's estimating software,
SecuritySpecifiers.com, PSA Perks business savings, SystemsPlus insurance,
iQCatalog, The Receivables Exchange, and Integrator Support offering managed
Project financing from Susquehanna Bank
fits each individual integrator's needs and provides monthly payments
for the end user. The financing program also allows integrators to start
their own RMR program within six months with the ability to add on equipment
and keep up with technologies.
WeSuite's business management software
was designed by security and alarm integrators for security and alarm
integrators. Keep your finger on the pulse of your company with detailed
one touch reports about leads, proposals and installations all on one
SecuritySpecifiers.com provides integrators
the ability to search the most complete database in the industry for security
specifiers (consultants and engineering firms) in their market area. Successful
integrators in the security industry understand the importance of effectively
engaging with those firms and individuals who design systems and write
bid specifications for them. Access to the database may be enabled through
annual subscription or one-time search fee.
PSA Perks is a host of business offerings
and services from ADP, Sprint, UPS, Grainger, OfficeMax, AIP, Monster,
and much more.
SystemsPlus provides ways members
can save money on their insurance premiums and stabilize health insurance
costs. Three independent solutions work together to manage the risks associated
with doing business in the commercial electronic systems industry. Coverage
includes: Health Solutions, Property & Casualty Solutions and Surety
is an online product catalog consisting of manufacturers and their
products that your company is authorized to represent and it's automatically
updated and maintained by those manufacturers and iQ. Whether you are
Partner or a PSA
Member you can have your own catalog too!
Take control of cash flow with The Receivables
Exchange, the real-time online marketplace for working capital that
lets you sell your invoices to qualified buyers and get cash fast. PSA
members and customers can apply today to join the Exchange. Post your
invoice. Set your terms. Get your money.
You want to make money every month, right? Integrator
Support helps you do just that. By helping you discover your recurring
revenue model, you can make sure that your company stays afloat during
rough economic times. Generating recurring monthly revenue (RMR) through
managed services offerings include remote video monitoring, hosted access
control, video business intelligence, and project financing.
All of PSA's Business Solutions were
chosen to offer diverse, yet profitable programs to help each PSA integrator
run a smooth business, and in turn provides the end user with the best
service in the security industry.
To get more information on PSA Business
Solutions go to buyPSA.com/Solutions
Updated July 2011
PSA-TEC 2011 Post Show Highlights, By Pixel, PSA
Whether you were there to witness it, or you heard from peers, PSA-TEC
2011 was a great educational and networking experience for all show attendees.
A highlight of this week was the non-biased education sessions offered
at PSA-TEC. This year, TEC offered over 16 education sessions while some
consisted of vendor neutral panel formats. These education sessions were
not product centric, but educated attendees about the nuances of technology
and system applications in general.
For the first time, PSA-TEC offered Continuing Education Credits by partnering
with ASIS and BICSI, allowing attendees to maintain their certifications,
but at the same time benefiting from various training topics. PSA-TEC
also offered manufacturer and management certifications.
Tuesday, PSA recognized our suppliers who provide PSA
with the best service and quality products during the Vendor Appreciation
Awards Luncheon. The Super Star Award was awarded to Altronix, CSC, and
On Wednesday of PSA-TEC, 111 exhibitors from around the country set up
their booths to network and provide attendees with new products and company
news during the Trade Show Exhibit Hall. For example, Ascendance Wireless
launched its new product, SecureLINX.
Another highlight of Wednesday’s event was the truck exhibits from Bosch,
Pelco, Assa Abloy, and Flir, parked outside the Westin Westminster Convention
The networking events offered at PSA-TEC allowed attendees to get to know
their peers, while making connections for future business activities.
Networking events provided at TEC included the Welcome Reception, which
kicked off the week with a welcome from Bill Bozeman, president and CEO
and Mike Koeblin, Chairman. Hospitality Suites and Jam Session provided
a fun Tuesday night for PSA-TEC attendees to watch PSA members and non-members
“jam” out on their musical instruments. Wednesday featured Paul Soniat’s
Piano Night and a Bowling Tournament ended the week of successful networking
“The PSA TEC was fantastic and a first class event. From the quality of
the dealers attending, the facilities, courses, presentations,” said Mauricio
Velasco, National Account Manager of Interlogix, “The event was very well
organized and I am glad we were one of the Gold Sponsors. Thanks again
to you and to the entire PSA team for having us and be part of this great
conference.” PSA Security Network thanks all attendees for a great TEC
2011 and look forward to seeing everyone next year for another great show!
For information about PSA-TEC 2012 please www.psaTEC.com
Updated March 2011
2011 is right around the corner. What is new with this year’s
Bill Bozeman: For over 30 years PSA Security Network
has hosted PSA-TEC. This year PSA-TEC we offer hundreds
of hours of education and networking, focusing on Business Optimization,
Physical Security, IT and Managed Services. The Managed Services
track is new for 2011, primarily to highlight the importance of this business
model for the future of the physical security community. Additionally,
this year we have the Technology
Showcase with the latest products from select PSA
SecurityStockWatch.com: I believe that PSA-TEC 2011
also changed locations this year?
Bill Bozeman: Yes, I’m happy to announce that
PSA-TEC 2011 will be returning home to Colorado this year. We felt
that it was important to have the entire event all under one roof to retain
the intimacy of previous events.
Please join me May 16 - 20, 2011 in Westminster, Colorado and get the
training you and your staff need to meet the everyday challenges and succeed
in the security industry. Register at www.psaTEC.com.
Updated October 4, 2010
SecurityStockWatch.com:Thank you for time again today,
Bill. What is new with PSA Security Network® since we spoke last?
Bill Bozeman: PSA continues to focus on providing multiple
benefits to security integrators that are not found in their entirety
elsewhere. The newest additions are strategic Corporate Partners which
round out the service offering to support our network such as: estimating
software developed by WeSuite, Project Financing Program provided by Susquehanna
Bank, and a full insurance offering from SystemsPlus. We’ve also recently
added AVAD as a Vendor Partner which provides us with a full line of commercial
sound products and will be launching our new online store buyPSA.com
SecurityStockWatch.com: What new features will buyPSA.com
offer the PSA network?
Bill Bozeman: buyPSA.com has over 100,000 products from
more than 250 Vendor Partners. The robust advanced searching capabilities
and access to more account data than ever before will provide a better
shopping experience and enable our members and customers to be more informed
about their orders. If you are a current PSA member or registered customer
I encourage you to please visit buyPSA.com to experience the new store.
SecurityStockWatch.com: Last time you mentioned that security
integrators are changing their business models. What is causing this change
and how will this affect the industry?
Bill Bozeman: Physical security integrators (integrators
who specialize in the design, installation and maintenance of video surveillance,
control access and the associated support peripherals) are in a dynamic
change mode that is more aggressive than any I have seen in my 30 years
in the business. Equipment margins continue to drop and I do not see a
margin recovery. Security integrators who succeed going forward are developing
a business model that does not derive the majority of profitability from
Most of the larger national integrators realized the model change years
ago and have modified their services accordingly. Most if not all have
added a managed services focus that includes remote video monitoring,
managed access control and remote s/w diagnostics. These services improve
cash flow predictability, profitability and customer satisfaction.
Unfortunately many of the local and regional security integrators continue
to stick to the equipment based profitability model. Time will tell but
it seems logical that this model will make profitability and growth very
The good news for the local and regional integrators is that wholesale
services are now available to the smaller (2- 25m) integrators allowing
them to participate in a managed services business model.
SecurityStockWatch.com: Thank you for joining us today,
Bill. Please give us an overview of your background and a brief history
of PSA Security Network® .
Bill Bozeman: I am a 30 year veteran of the electronic
security business. I have owned and operated a Gulf Coast based systems
integration company specializing in industrial and government projects
that was sold to Pinkerton. I also owned 3 different alarm companies that
were sold to various RMR acquirers. I joined PSA 9 years ago as a division
president and was later named CEO. Immediately prior to my employment
with PSA I served as Vice president of strategic alliances for Pinkerton.
PSA is a 34 year old electronic security cooperative currently supporting
over 300 physical security integrators in all 50 states and Canada. PSA
supplies its integrators with cutting edge hardware, software, training,
financing and other industry specific business tools that allow them to
increase efficiencies and profitability.
SecurityStockWatch.com: As the worldwide financial crisis
continues, what is your perspective on the market drivers for electronic
security solutions at the present time? Are things getting better out
there in the field for your members?
Bill Bozeman : The majority of our integrators focus
on the commercial, industrial and government segments of the physical
security space; consequently they have been impacted less severely than
those who focus on the retail or residential security markets. We were
pleased to see a pick up in revenue in the last quarter of 2009. It’s
too early to evaluate 2010 but we remain cautiously optimistic.
SecurityStockWatch.com: Please give us a profile of
PSA Security Network members….who are they…what do they
do? What are the benefits of membership?
Bill Bozeman: PSA integrators run the spectrum from
small 3 million dollar companies to the largest providers of physical
security services in the world. We have no typical integrator. The smaller
integrators see PSA’s value differently that the larger and mid
sized integrators. It’s our job as managers to assure we provide
value to all sized physical security integrators. One commonality all
our integrators share is their focus is on video surveillance, controlled
access and the peripherals associated with sophisticated electronic security
PSA provides multiple benefits to security integrators that are not found
in their entirety elsewhere. Benefits include top notch training, 200
cutting edge physical security hardware and software solutions, generous
credit lines, extended terms, industry G2, national account lead sharing,
technical committee evaluations, leadership education and training, business
acumen education, industry metric information specific to our niche and
of course the very best networking and information sharing in our industry.
SecurityStockWatch.com: Are there any special upcoming
events you’d like to mention?
Bill Bozeman : Ask anyone who has ever attended PSA-TEC
and they will tell you it’s a “must do”. Three tracks
offer over a hundred classes over a five day period covering business
optimization, technical training a certifications and IT education and
certification. TEC is an amazing conference and has consistently improved
over its 30 year history.
PSA-TEC is on May 24-28th and is located at the Rosemont Center
directly across from O’Hare Airport in Chicago. PSA-TEC is open
to all security industry professionals.
SecurityStockWatch.com: Thanks again for joining us
today, Bill. Are there any other subjects you'd like to discuss?
Bill Bozeman: The changing business model for
the traditional security integrator is a subject that both fascinates
and scares me at the same time. This subject can be picked up in our next
conversation as there is no simple, quick statement that summarizes the